If your subscription didn’t renew automatically, check whether you may have canceled your subscription or whether the payment method in your Roku account couldn’t be charged. To resolve the issue and resubscribe, follow these steps.
Check whether your subscription was canceled
- Subscriptions through Roku: To check whether a subscription that is billed and managed through Roku was canceled, go to my.roku.com/subscriptions.
- Other subscriptions: Contact the streaming service directly to check on the status of your subscription.
Check if your payment method needs to be updated
If your subscription didn't automatically renew, you may need to update your payment method.
- Subscriptions through Roku: Update your payment method in your Roku account.
- Other subscriptions: Contact the streaming service directly to check on the status of your subscription.
How to resubscribe
Resubscribe on the Roku website
- Subscriptions through Roku: If you recently canceled a subscription and you're billing period hasn’t ended yet, go to my.roku.com/subscriptions > My subscriptions > Manage subscription to resubscribe.
- Premium Subscriptions on The Roku Channel: go to my.roku.com/subscriptions > My subscriptions > Inactive subscriptions > Resubscribe.
Resubscribe on your Roku device
- Subscriptions through Roku: If you recently canceled a subscription and you're billing period hasn’t ended yet, press Star
on your remote, then select ‘Manage subscription’ to resubscribe. - Premium Subscriptions on The Roku Channel: If you recently canceled a subscription and you're billing period hasn’t ended yet, press Star on your remote, then select ‘Manage subscription’ to resubscribe.
Other subscriptions
- Open the app, sign in to your account, and go to subscriptions in the account settings to find information on how to resubscribe.
- Or contact the streaming service directly on how to resubscribe.
Last updated at 2/19/2026 5:10:03 PM
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