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Where can I find the Roku limited warranty?

For any Roku® Smart Home device, Roku streaming player, Roku Streaming Stick®, Roku audio device, or TV made by Roku that is purchased by and delivered to an end user within the United States, Roku provides a limited warranty for the hardware against defects in materials and workmanship under normal use if used in accordance with the provided documentation.

Tip: The warranty term for TVs made by Roku may vary by retailer, as set forth in the documentation included with the TV. Other terms of use and legal policies applicable to Roku products and services can be found at www.roku.com/legal/.

How to request a warranty replacement for your Roku device

If Roku determines that the device is defective due to a hardware issue within the Warranty Period, Roku’s sole obligation, and your exclusive remedy, will be to either repair or replace the unit with either a new or rebuilt device, at its option.

Learn more about how to return or replace your Roku device under warranty.

What is the Roku return policy?

You can find the return policy for Roku products purchased from www.roku.com on the Customer Order Frequently Asked Questions page.

Where can I get support for other devices?

If you need help with the warranty for a device that is not made by Roku, you will need to contact the manufacturer.

Refer to articles below for help with devices made by any other manufacturer.

Tip: You can find help content and learn more about the Roku support policy on support.roku.com.

Last updated at 2/25/2026 3:18:16 AM

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