What to do if you see Error Code 022 (Wireless receiver not detected)
You will encounter error 022, "The Long Range Wireless Receiver must be connected to the Device Name to work properly," if your Roku Streaming Stick+ or Roku Streaming Stick+ (model 3810X) is not connected to a power source with the USB cable that came with the device. This cable has a built-in wireless receiver that helps reduce interference for a faster, more reliable connection.
What to do
- Unplug your player from the third-party USB cable you are using to connect to a power source.
- Connect the USB cable with the Long Range Wireless Receiver to your Roku Streaming Stick, then plug the other end into a power source.
- You device will power on and should connect to the network.
Note: If you have not previously connected your Roku player to Wi-Fi, you must do so in the Settings menu to continue.
How to replace a lost cable for your Streaming Stick
If you have lost the USB cable with a built in wireless receiver that came with your Streaming Stick, purchase a replacement from Roku.
Last updated at 2/13/2026 4:58:43 AM
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