What is my network name and password for connecting my Roku streaming device?

What is my network name and password?

If you're stuck on "What is my network name and password?", the sections below will help with tips for finding your Wi-Fi information.

To stream movies and TV shows on your streaming device, you must have a connection to the internet.

Note: If you want to use Roku mobile app to control your streaming device, your mobile device and streaming device must be connected to the same network.

How to find your network name for Wi-Fi

To make sure your streaming device is connected to the correct network, use the guidelines below.

• Check to see what network your computer or mobile device is connected to. This information is typically found in the settings for your device, often in a section titled "Network", "Network & Internet", "Wi-Fi", or something similar. Your Roku streaming device should be connected to the same wireless network.
• If you do not see your network name on the list of available networks in the “Choose your network” screen when connecting your streaming device, select Scan again to see all networks. This will rescan for Wi-Fi signals and present a list of all networks that are available.
• If you cannot remember the name of your wireless network, sometimes the default name is listed on the bottom of the router.

If you still need help finding your network name, contact your Internet Service Provider (ISP) or router manufacturer.

How to get your wireless password

Once you know how to find the network name for your Wi-Fi, you need to know the password.

• Enter the same wireless password that you use to connect your computer or mobile device to your home network.
• If you have forgotten the password, the default password is sometimes listed on the bottom of the router. go to the support site for your ISP or router manufacturer.

If you still need help with your wireless password, contact your ISP or router manufacturer. They will be able to suggest specific methods to recover or reset the password for their products.

Tips for entering passwords

• Passwords are case sensitive – use the shift key on the on-screen keyboard to enter a capital letter.
• Select Show password or hide password on the password entry screen. This will allow you to view or hide your password as you enter it.

Tips for your smart home device

When setting up your Roku Smart Home camera or video doorbell, the Roku Smart Home mobile app generates a QR code to share the network details with your device. Because a 2.4GHz wireless network is required to make the connection, it is important to connect your phone or tablet to your 2.4GHz network before launching the app.

• You may see two similar choices with your network name like MyNetwork_2.4GHz and MyNetwork_5GHz. When you see two networks like this, be sure to select the network that ends with "2.4GHz" or similar.
• You may only see one choice with your network name. In this case, it is likely that your router is single-band and only supports a 2.4GHz network, or it is dual-band and routes traffic automatically to the proper channel. This network should work with your smart home devices.

If you cannot get your Roku Smart Home devices connected, try resetting the Wi-Fi connection by having your phone or tablet "forget the network" in the settings menu. Once that is done, restart your mobile device and attempt setup again.