Support

Roku® streaming player limited warranty and End User License Agreement

Limited warranty


Roku warrants the player hardware against defects in materials and workmanship under normal use for a period of two (2) years from the date of purchase ("Warranty Period") if used in accordance with the documentation provided with the player. If Roku determines that the player’s hardware is defective during the Warranty Period, Roku’s sole obligation, and your exclusive remedy, will be to either repair or replace the unit with either a new or rebuilt player, at its option. Important information about warranty returns and replacements is available on the Roku support site.

You may also return a player for any reason, subject to the terms of the applicable return policy:  1) Within thirty (30) days from the date of purchase from Roku; or 2) within the applicable return period if purchased from an authorized re-seller or distributor. Additional details regarding product returns can be found on the Roku support site.

For more information about Roku's End User License Agreement (“EULA”), please click the appropriate link below.

Roku streaming player EULA and product information



Select the appropriate document from the region applicable to you.

UK/Ireland

France

  • EULA (for Roku players) (French)

USA

Canada

Argentina

Chile

Columbia

Costa Rica

El Salvador

Guatemala

Honduras

Mexico

Nicaragua

Panama

Peru

Last updated at 2/25/2026 3:18:30 AM


Was this article helpful?


Related articles

Need more help?

Agent support

We offer agent support for certain issues and devices.

Check support options