Where to get support for your Roku TV™ Ready device
You can visit the Audio devices page on the support website to find valuable setup instructions and troubleshooting steps, along with an overview of features and how-to tips. Additionally, you can visit the Roku blog for helpful tips as well as connect with other customers on the Roku Community or Roku social channels like Facebook.
For in-depth instructions when making connections, completing the Guided Setup, using features, or configuring settings; refer to the:
If you need additional help with your Roku TV Ready device, contact the manufacturer (e.g., Bose, Denon, etc.).
How to contact the manufacturer of your Roku TV Ready device
Use the support links below to find setup and troubleshooting help as well as support contact information for your Roku TV Ready device.
- Bose – Bose support
- Denon – Denon support
- Element – Element support
- Enclave – Enclave support
- Hisense – Hisense support
- TCL – TCL support
How to find the model number
When contacting the manufacturer, you may need the model number. If you do not have the original packaging and cannot find this information on the back panel of your Roku TV Ready device, use the instructions below to assist.
- Press Home
on your Roku TV remote - Scroll and select Settings
- Select System
- Select Remotes & devices
- Select Audio devices
- Select Soundbar
- Select About to locate the model number
Last updated at 2/25/2026 5:21:21 AM
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