Getting to know your Roku Express

How do I get started?

To help you with your Roku streaming player, you can review the Quick Start Guide and browse the list of hand-picked articles at the bottom of the page to learn about a variety of related topics including troubleshooting technical issues, streaming your favorite content, and personalizing your Roku experience.

Quick Start Guide

• Roku Express (model 3960)

Common questions

Check out some of the common questions people ask when setting up a Roku Express.

• How do I protect myself from activation and technical support scams?
• Why is a payment method required when creating a Roku account?
• Why does my streaming player restart every time I turn on my TV?

Set up your Roku player

When you are ready, continue with the simple setup process and activate your Roku Express.

• How to set up your Roku Express
• How to attach your streaming player with an adhesive strip
• How to find your wireless network name and password
• How to activate and link your streaming player

Fix setup issues

If you run into an issue during setup of your Roku Express, you can find help in a variety of technical articles.

Setup

• How to fix power issues
• How to fix a flashing red light and low-power issues
• How to fix a solid red light and overheating issues
• How to fix issues when activating or linking your streaming player
• How to factory reset your streaming player

Network

• How to connect your streaming player to your network
• Tips for improving the wireless connection

Picture and sound

• How to fix picture and video issues
• How to fix audio and sound issues
• How to fix “HDCP Error Detected” messages
• How to fix channel playback issues

Remote control

• How to fix problems with your Roku remote
• How to fix your Roku remote not controlling volume and power on your TV

Watch your favorite content

After your Roku Express is set up and linked to your Roku account, it is time to start streaming the latest blockbuster movies, popular TV shows, and more.

• What is The Roku Channel?
• How to add channels
• How to find free movies and TV shows
• How to use Roku Search to find your favorite content
• How to create a PIN to avoid accidental purchases

Learn about Roku features

The Roku OS offers a number of great features to help you get the most from your Roku Express and enjoy your streaming experience to the fullest.

• How to use volume modes
• How to cast apps like YouTube or Netflix from your phone to your TV
• How to enable closed captioning
• How to use Hotel and Dorm Connect

Personalize your experience

Once you are comfortable using your Roku Express to stream your favorite content, you can create a personalized Roku experience just for you.

• How to move channels on your streaming player
• How to change the theme pack
• How to block content using parental controls

Get the Roku mobile app

A great companion for your Roku experience is the free Roku mobile app for iOS^® and Android^™. You can use it to search and control your Roku Express with your voice, connect headphones for private listening, share personal photos and video on your TV screen, watch The Roku Channel on the go, and much more.

• How to install the Roku mobile app
• How to control your streaming player using the Roku mobile app
• How to use your voice with the Roku mobile app to search and control your TV
• How to use headphones on your mobile device for private listening
• How to display photos, videos, and songs on your TV