How to activate or link your Roku streaming device

What you need

• Roku connected to your TV
• Internet connection
• Phone or computer
• Access to your email

Step 1: Connect your Roku device to the internet

Follow the instructions on your TV:

• Select Set up for home use
• Select Set up new wireless connection (if using Wi-Fi)
• Choose your Wi-Fi network
• Enter your Wi-Fi password

Your Roku device might update its software. Let it finish.

Step 2: Link your Roku to your account

With your email address

• Enter your email address using the Roku remote
• On your phone or device, open the email from Roku and click Activate device
• Follow the steps to create an account. Click Existing customer? if you already have a Roku account.
• You may be asked for a payment method. You’ll only be charged if you choose to buy something later.
• When set-up is complete, your Roku device will go to the home screen.

With a QR code

• Open your phone camera
• Scan the QR code
• Tap the link that appears

Troubleshooting

I didn’t get the activation email

• Wait a few minutes
• Check your spam or junk folder and search your inbox for “Roku”
• Make sure you typed your email address correctly
• Press the Star button and choose Resend activation link or Edit Roku email to re-enter your email address

The activation link expired

• Press Star
• Select Resend activation link
• Check your email again

The QR code will not scan

• Move your phone closer or further away
• Clean your TV screen
• Angle the phone slightly
• Choose the option to enter a code instead

I got stuck after entering my email address

• Your TV must stay on the activation screen to finish set-up
• If not, press Star and enter your email address again